Slingplayer for web installer hangs
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The setup technologies can be categorized as: There are many log files because of the large number of supported setup technologies and platforms.
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Web PI installs components and applications "silently" (without displaying a user interface), and install failures are written to log files. Troubleshooting During the Installation Phase Fiddler can be downloaded from Introducing Fiddler. If the URL can be accessed in Internet Explorer but not via Web PI, use Fiddler, a Web debugger that monitors which HTTP requests are made from a computer.
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You can also add exceptions for WebpiLauncher.exe and WebPlatformInstaller.exe to the firewall settings.If the issue is not resolved yet, It should be possible to fix the problem by following the steps described in How to troubleshoot network connectivity problems in Internet Explorer.
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If this fails, an error message such as the following appears:įigure 1: Unable to download Web Platform error messageīehind Proxy If the computer is behind a proxy, ensure that the proxy settings for Windows® Internet Explorer® are set correctly and retry accessing the URL through Internet Explorer and then through Web PI Behind Firewalls In the case where third-party firewalls are installed on the computer, try disabling them before launching Web PI. Web PI downloads the newest product catalog from a Microsoft Web site. The most common issues during the Web PI launch phase involve connectivity. We've created a post that gives additional details on which log files to post: You can read about it here: Troubleshooting During the Launch Phase To assist the Web Platform Team in debugging issues with your installation attempt, please post the logs to the forums. You can currently safely ignore the option to "install" the bundle again General Troubleshooting Best Practices If you perform an installation of VWD 2010/SP1 or VS 2010/SP1 and everything shows as successfully installed after the process is complete, then there is no additional work on your part. This is due to issues with the detection logic (discoveryHints in WebPI terms) that need revisions. Users have reported issues where, after installing VWD 2010/SP1 or VS 2010/SP1, that WebPI still shows the bundle as being available for install. (Posted: July 25, 2011) Issues with Visual Web Developer 2010 / Visual Studio 2010 SP1 install To install Web applications (for example, WordPress, Silverstripe, or DasBlog), Web PI uses the Microsoft® Web Deployment Tool.To install non-operating system platform components, (for example, SQL Server 2008/R2 Express) Web PI uses the Windows® Installer technology (also known as MSI).
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